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Redeem a Gift Voucher

Problem with redeeming a voucher?

Our ticketing and voucher system is provided by a third party supplier, and we are aware of some redemption issues. If you experience problems with redeeming a voucher, then complete the form below. 

Please note we are dealing with a high number of requests right now and it may take us take us 3 – 5 working days to respond. 

Before completing the below, please check availability of your preferred slot, making sure your date and time is accurate.

 Our events team aim to normally get back to all requests within 48 hours, so please also check your contact details are correct as these will be used to process your redemption.

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